由哈電(dian)鍋爐(lu)承建(jian)的(de)廣西盛隆2×145MW燃(ran)氣超(chao)臨界項(xiang)目(mu)8#機(ji)組(zu)于2022年(nian)3月31日上(shang)(shang)午9時38分一次并網(wang)成功(gong),標(biao)志(zhi)著我國燃(ran)氣鍋爐(lu)機(ji)組(zu)技術研(yan)發邁(mai)上(shang)(shang)了(le)一個新(xin)的(de)臺階,引領(ling)鋼鐵行業二次能源高效利用(yong)進入新(xin)時代,開啟環保(bao)降碳的(de)新(xin)篇章。項(xiang)目(mu)建(jian)設期間,哈電(dian)鍋爐(lu)秉持(chi)“用(yong)戶至(zhi)上(shang)(shang)”的(de)服(fu)務理念,為用(yong)戶提供(gong)技術指導、質(zhi)量監督(du)、產品交驗、跟蹤服(fu)務等全方(fang)位閉環服(fu)務,保(bao)證了(le)項(xiang)目(mu)建(jian)設進度和工(gong)程質(zhi)量,用(yong)優質(zhi)服(fu)務創優質(zhi)工(gong)程,獲得用(yong)戶的(de)高度贊譽(yu)。
成立服(fu)(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)團隊,全(quan)面(mian)(mian)(mian)開展(zhan)服(fu)(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)。項(xiang)(xiang)目(mu)(mu)(mu)建設伊始,為(wei)保證現(xian)場(chang)(chang)(chang)(chang)施工(gong)的順(shun)利、高效進(jin)行,哈電鍋(guo)爐(lu)(lu)第一(yi)時間(jian)成立了項(xiang)(xiang)目(mu)(mu)(mu)服(fu)(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)團隊,選派(pai)了燃(ran)氣鍋(guo)爐(lu)(lu)服(fu)(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)經驗豐富的安(an)(an)裝(zhuang)(zhuang)技(ji)術(shu)員作為(wei)工(gong)程代(dai)表進(jin)駐現(xian)場(chang)(chang)(chang)(chang),與公司各職能部門聯動,全(quan)面(mian)(mian)(mian)開展(zhan)現(xian)場(chang)(chang)(chang)(chang)技(ji)術(shu)服(fu)(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)工(gong)作。針對(dui)全(quan)球首臺高效超臨界燃(ran)氣發電鍋(guo)爐(lu)(lu)這(zhe)一(yi)全(quan)新爐(lu)(lu)型,哈電鍋(guo)爐(lu)(lu)在(zai)安(an)(an)裝(zhuang)(zhuang)工(gong)作初期(qi)(qi)便組(zu)織(zhi)進(jin)行了細(xi)致、全(quan)面(mian)(mian)(mian)的設計(ji)及安(an)(an)裝(zhuang)(zhuang)要點(dian)(dian)交(jiao)(jiao)底,與現(xian)場(chang)(chang)(chang)(chang)施工(gong)人員進(jin)行了深(shen)入交(jiao)(jiao)流,明(ming)確(que)了安(an)(an)裝(zhuang)(zhuang)過(guo)程中的重點(dian)(dian)、難點(dian)(dian),并在(zai)鍋(guo)爐(lu)(lu)安(an)(an)裝(zhuang)(zhuang)全(quan)過(guo)程中始終保持現(xian)場(chang)(chang)(chang)(chang)的不間(jian)斷服(fu)(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)。在(zai)安(an)(an)裝(zhuang)(zhuang)高峰期(qi)(qi),哈電鍋(guo)爐(lu)(lu)加派(pai)一(yi)名(ming)盛隆項(xiang)(xiang)目(mu)(mu)(mu)鍋(guo)爐(lu)(lu)主(zhu)要設計(ji)負責人員到(dao)現(xian)場(chang)(chang)(chang)(chang),組(zu)成駐項(xiang)(xiang)目(mu)(mu)(mu)現(xian)場(chang)(chang)(chang)(chang)服(fu)(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)協調(diao)小分隊。現(xian)場(chang)(chang)(chang)(chang)小分隊成員涵(han)蓋(gai)多個專業(ye)方向,業(ye)務(wu)(wu)(wu)(wu)分工(gong)明(ming)確(que),從設計(ji)問題解答、安(an)(an)裝(zhuang)(zhuang)技(ji)術(shu)指導、現(xian)場(chang)(chang)(chang)(chang)問題協調(diao)處理、安(an)(an)裝(zhuang)(zhuang)質(zhi)量監督、設備開箱檢驗等方面(mian)(mian)(mian)進(jin)行了全(quan)面(mian)(mian)(mian)高效服(fu)(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)工(gong)作,為(wei)機組(zu)順(shun)利投(tou)產提(ti)供(gong)了良好的服(fu)(fu)(fu)(fu)(fu)(fu)務(wu)(wu)(wu)(wu)和強有力的技(ji)術(shu)支持。
多方(fang)(fang)協(xie)(xie)調(diao),快(kuai)速為用(yong)戶解決問題。在(zai)(zai)項(xiang)目持續推(tui)進過程中(zhong),哈電鍋(guo)(guo)(guo)爐(lu)始終(zhong)將“用(yong)戶滿意”放在(zai)(zai)第一位,公(gong)司(si)領導多次帶隊(dui)赴現(xian)場解決問題,還與(yu)用(yong)戶、總包專門建立了“盛(sheng)隆(long)三(san)方(fang)(fang)協(xie)(xie)調(diao)”工(gong)作(zuo)機制,全方(fang)(fang)位協(xie)(xie)調(diao)項(xiang)目安(an)裝(zhuang)過程中(zhong)設(she)(she)計配合、應(ying)急處理及設(she)(she)備供(gong)貨等(deng)問題,以保(bao)證問題可以得到快(kuai)速解決。作(zuo)為現(xian)場與(yu)公(gong)司(si)溝通的(de)橋梁和紐帶,哈電鍋(guo)(guo)(guo)爐(lu)工(gong)程代表在(zai)(zai)盛(sheng)隆(long)現(xian)場與(yu)公(gong)司(si)的(de)項(xiang)目管理團隊(dui)緊密(mi)配合,針對(dui)項(xiang)目實際(ji)安(an)裝(zhuang)節(jie)(jie)點和設(she)(she)備吊裝(zhuang)施(shi)工(gong)順(shun)序,溝通、傳遞設(she)(she)備需求信(xin)息,協(xie)(xie)調(diao)項(xiang)目管理團隊(dui)及時調(diao)整(zheng)設(she)(she)備生產、發貨順(shun)序。盛(sheng)隆(long)項(xiang)目8# 鍋(guo)(guo)(guo)爐(lu)于2021年8月鋼(gang)結(jie)構(gou)開(kai)始吊裝(zhuang),9月完成頂(ding)板梁吊裝(zhuang),2022年1月水(shui)壓試驗(yan)一次通過,3月14日吹管結(jie)束(shu),最終(zhong)于2022年3月31日一次并(bing)網成功。鍋(guo)(guo)(guo)爐(lu)部(bu)件整(zheng)體安(an)裝(zhuang)周期非常緊湊,水(shui)壓、并(bing)網發電等(deng)關(guan)鍵節(jie)(jie)點均一次通過,順(shun)利達到預(yu)期效(xiao)果(guo)。
做(zuo)好監(jian)裝(zhuang)服務(wu),提高(gao)安(an)裝(zhuang)質(zhi)(zhi)量。盛隆項(xiang)目(mu)(mu)現(xian)(xian)(xian)場(chang)(chang)服務(wu)協(xie)調小分隊在做(zuo)好本職(zhi)工(gong)(gong)(gong)(gong)作(zuo)(zuo)的同(tong)時(shi)(shi),還主(zhu)動肩(jian)負(fu)起安(an)裝(zhuang)質(zhi)(zhi)量監(jian)督(du)工(gong)(gong)(gong)(gong)作(zuo)(zuo),保(bao)證各部(bu)件(jian)安(an)裝(zhuang)符合(he)設計(ji)技(ji)(ji)術要(yao)求(qiu),提升鍋(guo)(guo)爐(lu)部(bu)件(jian)整(zheng)體安(an)裝(zhuang)質(zhi)(zhi)量。在鍋(guo)(guo)爐(lu)水(shui)(shui)冷壁吊裝(zhuang)前(qian)的一次例行(xing)檢查(cha)時(shi)(shi),工(gong)(gong)(gong)(gong)程(cheng)代表發(fa)現(xian)(xian)(xian)爐(lu)膛前(qian)墻剛性梁校平裝(zhuang)置部(bu)分活動端已被(bei)現(xian)(xian)(xian)場(chang)(chang)施(shi)工(gong)(gong)(gong)(gong)人(ren)員誤(wu)操作(zuo)(zuo)焊死,且有多處(chu)重(zhong)(zhong)要(yao)間隙位置與圖紙(zhi)要(yao)求(qiu)不符,如(ru)不及時(shi)(shi)修(xiu)正,在鍋(guo)(guo)爐(lu)運行(xing)過程(cheng)中(zhong)必將影響鍋(guo)(guo)爐(lu)的正常膨脹(zhang),最終可能(neng)導致水(shui)(shui)冷壁管屏撕裂、泄漏等嚴重(zhong)(zhong)后(hou)果(guo)。按照施(shi)工(gong)(gong)(gong)(gong)進度(du)(du)要(yao)求(qiu)此部(bu)分鍋(guo)(guo)爐(lu)部(bu)件(jian)第二(er)天(tian)就要(yao)吊裝(zhuang),工(gong)(gong)(gong)(gong)程(cheng)代表立即(ji)通知(zhi)業主(zhu)、總包、施(shi)工(gong)(gong)(gong)(gong)管理人(ren)員,同(tong)時(shi)(shi)繼續(xu)擴大檢查(cha),加(jia)班(ban)加(jia)點(dian)逐根(gen)核對,最終發(fa)現(xian)(xian)(xian)了17處(chu)焊接錯誤(wu)并聯系施(shi)工(gong)(gong)(gong)(gong)單位按照要(yao)求(qiu)于當(dang)天(tian)加(jia)班(ban)加(jia)點(dian)進行(xing)了返工(gong)(gong)(gong)(gong)。這(zhe)只是現(xian)(xian)(xian)場(chang)(chang)服務(wu)協(xie)調小分隊在整(zheng)個現(xian)(xian)(xian)場(chang)(chang)安(an)裝(zhuang)技(ji)(ji)術服務(wu)過程(cheng)中(zhong)重(zhong)(zhong)視質(zhi)(zhi)量監(jian)督(du)的一個縮影,他們細致認真的工(gong)(gong)(gong)(gong)作(zuo)(zuo)態度(du)(du)、及時(shi)(shi)高(gao)效(xiao)的工(gong)(gong)(gong)(gong)作(zuo)(zuo)作(zuo)(zuo)風,得(de)到了現(xian)(xian)(xian)場(chang)(chang)參(can)建(jian)各方(fang)的高(gao)度(du)(du)認可和肯定(ding)。在機組(zu)順利并網(wang)發(fa)電后(hou),用戶特發(fa)來(lai)一份感謝信,向(xiang)哈電鍋(guo)(guo)爐(lu)表達了對盛隆項(xiang)目(mu)(mu)給予(yu)大力支(zhi)持的感謝,也對長期駐現(xian)(xian)(xian)場(chang)(chang)的安(an)裝(zhuang)、技(ji)(ji)術、調試服務(wu)團(tuan)隊在工(gong)(gong)(gong)(gong)作(zuo)(zuo)中(zhong)展現(xian)(xian)(xian)出的優(you)秀職(zhi)業素養(yang)和工(gong)(gong)(gong)(gong)作(zuo)(zuo)能(neng)力給予(yu)贊譽。
哈(ha)電(dian)(dian)鍋(guo)(guo)爐(lu)深知服務的競(jing)爭是現(xian)代企業(ye)(ye)高(gao)質量(liang)(liang)發展的重(zhong)要組成(cheng)部分,服務質量(liang)(liang)是企業(ye)(ye)提(ti)高(gao)品牌競(jing)爭力的關鍵。近(jin)年來(lai),哈(ha)電(dian)(dian)鍋(guo)(guo)爐(lu)通過加強(qiang)用(yong)戶走(zou)訪,錨定(ding)問(wen)題導(dao)向和結(jie)(jie)果導(dao)向,以解決用(yong)戶問(wen)題為突破口,提(ti)升用(yong)戶認可度。哈(ha)電(dian)(dian)鍋(guo)(guo)爐(lu)著重(zhong)加強(qiang)質量(liang)(liang)信息(xi)反饋,用(yong)信息(xi)化(hua)手段更(geng)好(hao)地(di)發現(xian)和掌握產(chan)品質量(liang)(liang)情況,不(bu)斷改進(jin)產(chan)品質量(liang)(liang),并(bing)(bing)通過持續加強(qiang)現(xian)場典型(xing)問(wen)題的匯總(zong)和總(zong)結(jie)(jie)工(gong)作,總(zong)結(jie)(jie)經驗、固(gu)化(hua)成(cheng)果、舉(ju)一反三,提(ti)升哈(ha)電(dian)(dian)鍋(guo)(guo)爐(lu)各項目現(xian)場安裝質量(liang)(liang)整體水平。哈(ha)電(dian)(dian)鍋(guo)(guo)爐(lu)始終(zhong)堅持“誠信、篤行、創(chuang)新(xin)、奮斗”核心理(li)念,多措并(bing)(bing)舉(ju),增強(qiang)服務意(yi)識和責任意(yi)識,不(bu)斷提(ti)升服務質量(liang)(liang),用(yong)優質服務創(chuang)優質工(gong)程,不(bu)斷鞏(gong)固(gu)良好(hao)企業(ye)(ye)形象,為公司轉型(xing)升級高(gao)質量(liang)(liang)發展提(ti)供堅實保(bao)障。

